Clarke Film and Media Ltd Business Continuity Plan
Date: 01 February 2022
Review date: 01 February 2023
Plan tested: 02 February 2022
Feedback from test: Passed stress test
This plan is stored electronically here: http://www.clarkefilmandmedia.co.uk/clarke-film-and-media-policies/981025
Aim of the plan
This plan has been designed to prepare Clarke Film and Media Ltd to deal with the effects of a major disruption. It will provide the basis
for a return to “business as usual” regardless of the cause of the disruption.
Objectives of the plan
To provide a flexible response so that Clarke Film and Media Ltd can:
· Respond to a disruptive incident
· Maintain delivery of critical activities during an incident
· Return to “business as usual”
Critical Function Checklist
These are the functions that are critical for Clarke Film and Media Ltd to continue.
Priority Critical function Timeframe
1 IT systems 72 hours
2 Staff illness 72hours
Critical Function Analysis and Recovery Process
Critical function: IT Systems
Responsibility: Mark Clarke
Potential impact on
organisation if interrupted:
Temporary disruption for max 72 hours even if disruption is physical equipment malfunction
Likelihood of interruption: Low risk
Recovery timeframe: 72 hours
Staff All team members
Data / systems Recover from Cloud based BackBlaze and or replace damaged drive in the 8 drive RAID 5 system and rebuild the data.
Premises Studio at 52 Station Road S730BJ
Communications BT enable mobile 5G data options
Equipment Equipment loss activate insurance cover and order replacement from CVP. Activate rental equipment.
Supplies
Critical function: Staffing of production crew / editing
Responsibility: Mark Clarke
Potential impact on
organisation if interrupted:
All foreseeable risks can be rectified within 72 hours.
Likelihood of interruption: Minimal low risk
Recovery timeframe: 72 hours
Staff All team members can quickly be temporarily replaced using our network of freelance operators though membership of the
Guild Television Camera Professionals and network of UK Film and TV operators.
Data / systems All critical systems online and can be access from any premises
Premises All critical systems online and can be access from any premises
Communications All critical systems online and can be access from any premises
Equipment Equipment loss or failure activate rental
Emergency Response Checklist
Task Completed
(date, time, by)
Actions within 24 hours:
Start of log of actions and expenses undertaken
Liaise with emergency services
Identify and quantify any damage to the organisation, including staff, premises, equipment, data, records, etc.
Assess the key priorities for the remainder of the working day and take relevant action. Consider sending staff home, to a recovery site
etc.
Inform staff what they need to do
Identify which critical functions have been disrupted
Convene those responsible for recovering identified critical functions, and decide upon the actions to be taken, and in what timeframes
Provide information to:
· Staff
· Suppliers and customers
· Insurance company
Publicise the interim arrangements for delivery of critical activities. Ensure all stakeholders are kept informed of contingency
arrangements as appropriate
5.
Recover vital assets/equipment to enable delivery of critical activities. The essential equipment/resources/information that need to be
recovered where possible are: cameras and production equipment
Daily actions during the recovery process:
Convene those responsible for recovery to understand progress made, obstacles encountered, and decide continuing recovery
process
Provide information to:
· Staff
· Suppliers and customers
· Insurance company
Provide public information to maintain the reputation of the organisation and keep relevant authorities informed
Following the recovery process:
Arrange a debrief of all staff and identify any additional staff welfare needs (e.g. counselling) or rewards
Use information gained from the debrief to review and update this business continuity management plan
Contact List
Staff
This section contains the contact details that are essential for continuing the operation of the organisation.
Name Job Title Office Contact Mobile Contact Home Contact
Staff name Manager Tele Tele Tele
Mark Clarke DoP 07483214190 07483214190 07483214190
Dian Clarke Creative Director 07447 649634 07447 649634 07447 649634
Chris Ferguson Camera operator 07786 253787 07786 253787 07786 253787
Key Suppliers Contact List
Supplier Provides Telephone E-mail
Adobe Creative Cloud Editing software
Quickbooks online Accounting
Apple insurance / supplies IT Maintenance
HP ink Printer
VIMEO Business Hosting
6.
BackBlaze unlimited Back up
Online Picture Proof Website
Microsoft 365 Email, Calendar, booking system, online files
Key Customers Contact List
Customer Service / goods used Telephone E-mail
Equality and Human Rights Commission Film
CIDON Properties Film
Doncaster Council Film
Age UK Film
Rotherham Council Film
South Yorkshire Police Film
Utility Companies Contact List
Utility Company Telephone E-mail
Electricity British Gas
Gas British Gas
Telecommunications BT
Water Yorkshire Water
Include a plan of your premises (for use by emergency services) showing locations of:
- Main water stop-cock
- Switches for gas and electricity supply
- Any hazardous substances
- Items that would have priority if salvage became a possibility
Local Emergency Services
Service Location Telephone
Ambulance Emergencies 999
Fire Service Emergencies 999
Floodline Information service 0345 988 1188
NHS Direct Non-emergency matters 111
Police Emergencies
Non-emergency matters
999
101
Insurance and Finance Companies
Service Company Telephone E-mail
Banking Barclays Business
Insurance Performance Film and Media Insurance - £10M PL 020 82564932 andrew@mediaroo-insurance.co.uk
Emergency Pack Contents
As part of the recovery plan for the organisation, key documents, records and equipment are held off-site at [Insert location] in an
emergency pack. This pack may be retrieved in an emergency to aid in the recovery process.
The contents of the emergency pack comprise the following:
Documents:
· A copy of this plan, including key contact details
· Insurance policy
Records:
· Computer backed up to cloud storage, 128TB RAID 5 damaged drive replaced and data rebuilt.
· Financial records: Online accounting software Quickbooks
Equipment:
· Spare keys
· Torch and batteries
Actions and Expenses Log
Date/time Decision / action taken By whom Costs incurred